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Lighthouse Lessons

Never Miss a Task Again: The Advisor Follow-Up System That Actually Works

November 02, 20252 min read

Tired of tasks slipping through the cracks? This follow-up system keeps your pipeline, service commitments, and client promises organized without relying on memory or sticky notes.

Most advisors do not lose business because of bad advice. They lose it because they forget to follow up.

  • A client says, “Let’s revisit this next quarter,” and it disappears.

  • A prospect asks you to “check back later,” and later never comes.

  • A team member says they’ll send you something, but you realize two weeks later it never arrived.

This does not make you careless. It means you are trying to run a high-stakes business from your head instead of from a system. The solution is not more discipline. It is a structured follow-up workflow that captures everything automatically.

The 3-Step Advisor Follow-Up Framework

Instead of trying to remember who needs attention, set up this simple loop:

1. Capture Immediately: Never Leave The Task Floating

Anytime someone requests anything from you; prospect, client, or internal; it must be entered into a single task hub within seconds. The tool does not matter (CRM Tasks, Hubly, Asana, Outlook Tasks, even a Notes app). What matters is zero exceptions.

If it does not get captured, it will get forgotten.

2. Categorize by Commitment Level

Every follow-up falls into one of these buckets:

Follow Up Categories

3. Review Tasks Once Daily: Close Loops Before Closing Laptop

Set one Follow-Up Review Block at the end of every day (10 minutes max).

Ask yourself:

  • Who is waiting on me?

  • What ball did someone else drop that I should nudge?

  • What follow-up could move revenue forward tomorrow?

This single ritual turns chaos into clarity.

Bonus Tip: Use Templates for Faster Replies

If you find yourself typing the same follow-up phrasing again and again, save it as a CRM snippet or email template. Great systems do not just track: they speed you up.

You do not need more memory. You need a closed loop. Build it once, and no relationship will ever be lost to silence again.

For more time-saving tips, visit our website to download our FREE interactive guide or purchase our self-paced time management course: https://bit.ly/43l8Hvh

East Coast Coaching

Visit EastCoastCoaching.com to explore our time management course, sales mastery cohort, and private strategic coaching to tap into insights and strategies rooted in 30+ years of industry experience, proven to accelerate your firm's growth without overloading your calendar.

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